How can we help?
Find the answer by topic, or write to us. A person reads every message.
Browse by topic
Getting started
How a process gets described, what you get back and who builds it.
Account and access
Early access, invitations and logging in.
Plans and credits
What credits pay for, plan changes, invoices and cancelling.
Developers and MCP
Connecting Claude, Codex or ChatGPT and fixing connection errors.
Security and privacy
Where data lives, GDPR, the DPA and subprocessors.
Partners
Finding a specialist, or joining the partner program.
Still need help?
Pick the team that fits your question and it reaches the right person straight away.
Common questions
The things people ask us most often.
I can’t log in. What should I do?
Logging in works only for companies that have already received an invitation. Use the same e-mail the invitation was sent to. If you are invited and it still fails, write to us from that e-mail and say what you see on the screen.
How do I get access sooner?
Join the waitlist and share your personal link with colleagues at other companies. Every company that joins through your link moves you up the list.
Where do I find invoices, or change or cancel my plan?
In the app under workspace settings, Plan and credits. Invoices are there to download, and you can change or cancel your plan at any time. A cancelled plan runs until the end of the period you have paid for.
Why were credits taken, and how can I see what used them?
Credits pay for AI work in the chat and for monitoring steps in connected tools. Plan and credits shows usage by day and by process.
How do I delete my account or my company’s data?
Write to us from the e-mail of the workspace owner. We confirm the request and delete the data as described in the privacy policy.
How quickly do you reply?
We answer on working days, usually within one working day. Czech and English both work.