All examples
Processes with Intercom
What teams automate around Intercom
7 processes where Intercom does part of the work. See the steps that can run on their own and the decisions that stay with people, then start from the one closest to yours.
Slack
PagerDuty
Sentry
Statuspage- +3
EngineeringHandling an outage
Saves 2–3 h per incidentSee the process
GitHub Actions
Vercel
Linear- Slack
- +3
EngineeringShipping a new release
Saves 3–4 h per releaseSee the process
Stripe
HubSpot
Mixpanel
Intercom- +3
LeadershipWeekly KPI report
Saves 3–4 h a weekSee the process- Intercom
- Linear
- Sentry
GitHub- Vercel
ProductFrom customer bug report to fix
Saves 3–5 h a weekSee the process- Stripe
Customer.io- Intercom
- HubSpot
- +2
BillingRecovering failed payments
Saves 4–6 h a weekSee the process- Intercom
Postgres- HubSpot
- Stripe
- +2
Engineering & legalCustomer data deletion request
Saves 2–3 h per requestSee the process- Slack
- Mixpanel
- Intercom
- HubSpot
- +2
Customer successContract renewal
Saves 2–4 h per renewalSee the process
